> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.voicebip.com/use-cases/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.voicebip.com/_mcp/server.

# Use Cases

## Docs

- [Use Cases](https://docs.voicebip.com/use-cases/use-cases.md): End-to-end recipes that combine Voicebip primitives into a working thing — an answered support line, an outbound reminder campaign, a WhatsApp agent. Each page is copy-paste runnable against the sandbox.
- [Inbound Support Agent + Knowledge Base](https://docs.voicebip.com/use-cases/inbound-support-kb.md): Provision a Nigerian number bound to a hosted-AI agent grounded in your own docs, and it answers callers 24/7 — no call centre, no code for the answering itself.
- [Voice Agent with Tool-Calling](https://docs.voicebip.com/use-cases/tool-calling.md): Go from a chatbot-on-the-phone to an agent that does things — recognises intent mid-call, calls your backend through a tool, and speaks the result ("your order ships tomorrow").
- [WhatsApp AI Agent](https://docs.voicebip.com/use-cases/whatsapp-agent.md): An AI agent that holds a full WhatsApp conversation — answers questions, sends a template to open the window, hands off to a human. The channel most of Nigeria actually uses.
- [Outbound Reminder Campaign](https://docs.voicebip.com/use-cases/reminder-campaign.md): Upload a list, run an outbound voice or SMS campaign that confirms appointments or payments, and tally the results — the classic "reach everyone before tomorrow" flow.
- [Verification Call-back (Voice OTP)](https://docs.voicebip.com/use-cases/verification-callback.md): Trigger an outbound call that reads a one-time code (or confirms an action). The "call me to verify" pattern — reliable where SMS delivery is flaky.
- [Knowledge Base Deep-Dive](https://docs.voicebip.com/use-cases/knowledge-base-deep-dive.md): Everything the KB primitive does on its own — ingest documents, poll status, tune retrieval, and query for relevant chunks *without* a call. RAG search as a standalone capability.
- [Campaigns Deep-Dive](https://docs.voicebip.com/use-cases/campaigns-deep-dive.md): The outbound orchestrator as a primitive — full lifecycle, per-recipient params, retries, counters, and the webhook reference flow for tracking every target.
- [Multi-Agent Routing](https://docs.voicebip.com/use-cases/multi-agent-routing.md): One number, many specialised agents. Route each caller to the right agent by what they say — "sales" vs "support" — using keyword or regex rules with a catch-all default.
- [Bring Your Own Model (BYOM)](https://docs.voicebip.com/use-cases/byom-custom-llm.md): Voicebip handles telephony, STT, TTS, and barge-in while your endpoint runs the LLM. Full control over the model and prompt, zero lock-in.
- [Multi-Channel Cascade](https://docs.voicebip.com/use-cases/multi-channel-cascade.md): Reach a contact by voice; if they don't pick up, fall back to SMS, then WhatsApp — automatically. The cross-channel outreach neither voice-only tool can do.
- [Browser Voice Widget](https://docs.voicebip.com/use-cases/browser-widget.md): Put a "Talk to our agent" button on any web page. The visitor speaks to your agent from the browser over WebRTC — no phone number dialled, no app installed.
- [Drive Voicebip from an AI Assistant (MCP)](https://docs.voicebip.com/use-cases/mcp-tour.md): Connect the Voicebip MCP server and let an AI assistant (Claude, Cursor, any MCP client) provision numbers, build agents, launch campaigns, and read analytics — conversationally.