> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.voicebip.com/guides/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.voicebip.com/_mcp/server.

# Guides

## Docs

- [Agent Templates](https://docs.voicebip.com/guides/templates.md): Create production-ready agents in seconds using pre-built templates for common Nigerian business use cases.
- [Agents](https://docs.voicebip.com/guides/agents.md): Create and manage AI agents that own phone numbers and handle communications.
- [Workspace](https://docs.voicebip.com/guides/workspace.md): Read and update your workspace settings, and permanently delete a workspace.
- [BYOM (Bring Your Own Model)](https://docs.voicebip.com/guides/byom.md): Plug your own LLM or agent logic into Voicebip calls via a single webhook endpoint.
- [Knowledge Base](https://docs.voicebip.com/guides/knowledge-base.md): Give your agents grounded answers with retrieval-augmented generation (RAG) — upload documents, attach them to an agent, and Voicebip retrieves the most relevant passages on every turn.
- [Phone Numbers](https://docs.voicebip.com/guides/phone-numbers.md): Provision Nigerian DIDs, mobile virtual numbers, and international numbers for your agents.
- [Multi-Agent Routing](https://docs.voicebip.com/guides/routing.md): Route inbound calls on a single phone number to different specialized agents based on caller intent.
- [Voice Calls](https://docs.voicebip.com/guides/voice-calls.md): Build AI-powered voice agents with real-time transcription and text-to-speech.
- [Call Control](https://docs.voicebip.com/guides/call-control.md): Real-time control of active voice calls
- [Campaigns](https://docs.voicebip.com/guides/campaigns.md): Paced outbound campaigns — reach a list of recipients over voice, SMS, or WhatsApp at a controlled, carrier-safe rate
- [Recording Playback](https://docs.voicebip.com/guides/recordings.md): Access and play back call recordings via the API with range-request support.
- [Browser Calls (WebRTC)](https://docs.voicebip.com/guides/browser-calls.md): Make voice calls to your AI agent directly from the browser using WebRTC.
- [Shareable Links](https://docs.voicebip.com/guides/shareable-links.md): Generate public "try my agent" links that let anyone test-call your AI agent from a browser.
- [Analytics](https://docs.voicebip.com/guides/analytics.md): Track call resolution rates, voice quality (MOS), and conversation trends across your workspace.
- [SMS](https://docs.voicebip.com/guides/sms.md): Send and receive SMS messages through direct SMPP connections to Nigerian MNOs.
- [WhatsApp](https://docs.voicebip.com/guides/whatsapp.md): Send WhatsApp messages and templates through the Voicebip API.
- [Conversations](https://docs.voicebip.com/guides/conversations.md): List, inspect, hand off, and stream messaging conversations across SMS and WhatsApp.
- [Webhooks](https://docs.voicebip.com/guides/webhooks.md): Receive real-time events for calls, messages, and deliveries with HMAC-SHA256 signature verification.
- [Usage & Billing](https://docs.voicebip.com/guides/usage-billing.md): Monitor usage, understand pricing tiers, and manage billing with Paystack (NGN).
- [Plans & Tier Switching](https://docs.voicebip.com/guides/plans-tier-switching.md): Inspect your subscription, switch between Starter / Builder / Scale mid-period with proration, and understand quota carryover.
- [Contact Erasure (NDPR Right to Erasure)](https://docs.voicebip.com/guides/contact-erasure.md): How to permanently anonymize a phone number's data using DELETE /v1/contacts/{e164}.